I've tried at least 10 times to cancel my subscription in the last 3 weeks. Each time I'm sent to a chat page. But no one responds. In the first place, why does Rivals require me to go through a chat process? Why can't I simply cancel the same way that I subscribed? It really is a lousy arrangement. I've subscribed to Eagle Action for nearly 20 years. I've lost whatever respect that I ever had for Rivals.